Location – Etobicoke, Ontario
360 Evans Avenue
M8Z 1K5
** All candidates must be available to work weekdays, evenings (up to 3am) and weekends - please be sure to read the job description in full **
Join our dynamic team at Delta Bingo, where we provide an exciting and engaging atmosphere for our customers. We are seeking a friendly and enthusiastic individual to join our team as a Cabinet Games Attendant / Cage Cashier. You will be responsible for providing exceptional customer service to all our patrons and ensuring they have an enjoyable and memorable experience. In this role, you will also ensure the smooth handling of cash transactions, provide exceptional customer service, and maintain the integrity of our Vegas-style gaming machines (similar to slot machines). If you’re reliable, detail-oriented, and enjoy working in a fast-paced environment, we’d love to hear from you!
Primary Function
As a cashier, you will be responsible for handling cash transactions for customers. Your primary goal is to provide excellent customer service while ensuring accurate and efficient payment processing. You will be expected to maintain a neat and organized work area, handle customer inquiries, and contribute to the overall smooth operation of the business.
Responsibilities:
- Greet customers and provide a positive and friendly attitude throughout the transaction
- Answer any questions customers may have regarding Delta Bingo game rules, prizes, and schedules
- Maintain knowledge of current promotions, discounts, and special offers to provide accurate information to customers
- Perform basic maintenance on Vegas-style gaming machines (e.g., changing paper rolls, assisting with game functionality).
- Upsell or cross-sell products or services to increase sales revenue
- Ensure the gaming floor remains organized and secure.
- Handle customer complaints or concerns and escalate them to the appropriate supervisor or manager as necessary
- Maintain a balanced cash drawer and perform routine cash register counts and reconciliations.
- Maintain a clean and orderly cash handling area.
- Be proactive in providing exceptional customer service.
- Maintain a clean and organized work environment
- Follow all company procedures, policies, and safety guidelines
- Assist with other tasks or duties as assigned by the supervisor or management
Qualifications/Skills
- Exceptional customer service and resolution skills.
- Ability to handle cash and financial transactions accurately.
- Strong communication skills and a team-oriented attitude.
- Attention to detail.
- Ability to do basic, quick math.
- Organization and time management.
- Availability to work flexible hours, including mornings, nights, weekends, and holidays
- Ability to stand for extended periods and lift heavy items or do repetitive movements if required
- High school diploma or equivalent
- Must 18+ and be able to obtain an AGCO Gaming License
Preferred
- Minimum 1 year of experience in a customer service or bingo/casino environment preferred.
- Interest in computers and/or technology would be a great asset for this position, especially with the use of gaming machines and system maintenance.
CODE WORD - SLOTS
About Delta Bingo & Gaming:
Founded in 1966, Delta Bingo & Gaming is a proud industry leader with 20 locations and approx. 650 employees in North America. At Delta, our mission is to create unique entertainment experiences that bring people together. As one of Canada’s leading Charitable Gaming Centre Operators, Delta serves over 960 local charities and is honoured to support each local community it is a part of. Delta is proud to have generated $500 million for its charity partners. Delta is licensed under the OLG and regulated by AGCO.
While we appreciate every applicant’s interest, only those under consideration will be contacted. Delta Bingo & Gaming is an EEO Employer – Minorities / Gender / Protected Veterans / Disabled
Pay for this position is $18.10 per hour, plus gratuity. We also have advancement opportunities.
If you enjoy working with people and have a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.
Note - We are currently not accepting applicants who do not have late night working availability. Please do not apply if you have limited availability or if you cannot work until 3am. Applicants who do not fill in all 4 of the pre-screen questions will not be considered.
Job Type: Part-time
Pay: $18.10-$18.50 per hour
Expected hours: 15 – 35 per week
Additional pay:
Benefits:
- Discounted or free food
- On-site parking
- Store discount
Flexible language requirement:
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Application question(s):
- What is the Code Word?
- Would you describe yourself as a "techie" person - someone who is very knowledgeable, enthusiastic, or skilled in technology, particularly in fields like computers, software, electronics, and gadgets?
- Our hours of operation are from 10am to 3am every day. What is the latest time you are available to finish working a shift? If you are not able to work late nights (3am) you will not be considered for this position. There is no need to submit your application if your response is not 3am.
- Do you have experience with slot machines and/or casino-type environments?
Work Location: In person
Expected start date: 2025-01-20
